FREQUENTLY ASKED QUESTIONS

What do I need to bring to my new apartment?
We recommend that you contact your roommates prior to moving-in to coordinate for many of the common area things, such as; furnishings, televisions, stereos, bath mats, trash cans, plates, silverware, cups, pots & pans, etc. For your own personal space, you will need to bring your bath and grooming products as well as towels, linens, pillows, and whatever else makes you feel at home.
Most importantly, donít forget to bring an alarm clock as you donít want to be late for class!

Do you offer Roommate Matching? Yes. Residents who are interested in finding a roommate will need to fill out a Roommate Matching form. This form is designed to assist our staff in the challenging task of trying to match roommates with similar interests. This form asks for information such as after school interests, classification, hobbies, pets, study habits, etc.

What happens if after I move in I donít like my roommate?
The staff does itís best to try to match interests and apartment preferences, but unfortunately we cannot guarantee that everyone will able to co-exist. Should there be differences that simply cannot be worked out, residents are able to transfer, dependent on availability.

What type of security is offered? Ensuring your safety is a cooperative effort. Our lease agreement is written with your comfort, convenience and safety in mind. However, crime has no address and at all times, you must take an active role in securing your home, property, and most importantly, yourself. For your safety, there is state of the art fire security system. We make no representations or warranties that the premises are secure from theft or any other criminal activity perpetrated by any resident or others.

Is there insurance coverage in the event of a fire, theft or natural causes?
Residentís or guestís personal property and vehicles are not insured under the apartment lease agreement unless due to management negligence.

When do I get my security deposit back?
Your security deposit is retained until after move-out. After you vacate, your deposit may be applied to any outstanding rent, late fees, or for any costs incurred to return the apartment to the original move-in condition, less wear & tear. A deposit disposition will be mailed to you within the required time frame (see your Lease Agreement for details).

What if I need Maintenance in my bedroom or apartment?
For your convenience, non-emergency service requests can be submitted in any of the following ways: 1) stop by the office and our staff will complete a service request form; 2) call the office during business hours (after-hourís, when our phoneís are off-service, you are welcome to leave non-emergency service requests on the answering machine); 3) send an Email; 4) Submit a request on our Website. Our goal is to respond to work orders within 24 hours! For emergency situations (water leaks, back-upís, non-functioning refrigerators, electrical outages, gas leaks and fire) we are available 24/7!
© 2015 Westgate Apartments - Edinboro, PA.

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